Dreamdata - DNSSEC misconfigurations – Incident details

DNSSEC misconfigurations

Resolved
Degraded performance
Started 5 months agoLasted about 2 hours

Affected

Application

Degraded performance from 4:00 PM to 6:00 PM

Updates
  • Resolved
    Resolved

    Today, we deployed a misconfiguration of the DNSSEC record on our main domain dreamdata.io. This could have prevented some customers from entering our app.dreamdata.io. A fix has been deployed and has been picked up by DNS servers. Some local DNS servers might still be updating, and some could still be impacted. Recommended action if not working: Refresh your browser and try again. We are sorry for any inconvenience this might have caused. Data collection or modeling has not been impacted. The analytics script is loaded from a different domain (dreamdata.cloud) and is not impacted.

  • Investigating
    Investigating
    We are currently investigating this incident.