Duration: 9 minutes

Affected Components:

Jul 10, 11:38:55 GMT+0
Resolved - This incident has been resolved..

Jul 10, 11:29:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 11 hours

Jun 13, 03:30:00 GMT+0
Resolved - All Google Cloud services are back online. No impact on Dreamdata services has been monitored. .

Jun 12, 16:00:00 GMT+0
Monitoring - Google Cloud Platform, Dreamdata's cloud provider, is experiencing a major outage. We are monitoring all services, so far, no impact on Dreamdata's service. Follow here for more information \[status.cloud.google.com\](https://status.cloud.google.com/).

Duration: 2 days and 30 minutes

Affected Components:

May 19, 12:30:00 GMT+0
Resolved - The under-provisioned database has been fixed. Due to the TTL or Table Expiration being set to 1 day on the Data Warehouse tables in BigQuery, customer tables were deleted around Sunday. This TTL has now been increased to 7 days to mitigate future issues, ensuring that tables do not get deleted if pipelines fail to run for any reason. The Dreamdata App and Data Warehouse run as usual, aside from the data not being updated. As soon as the pipeline was fixed, all data was updated retrospectively. Sorry for any inconvenience it might have caused..

May 17, 12:00:00 GMT+0
Investigating - Due to a database being under-provisioned, data modeling pipelines are down. Resulting in data not being updated. The Application, Data Warehouse etc. are functionally with stale data..

Duration: 2 hours

Affected Components:

Jan 29, 18:00:00 GMT+0
Resolved - Today, we deployed a misconfiguration of the DNSSEC record on our main domain [dreamdata.io](http://dreamdata.io). This could have prevented some customers from entering our [app.dreamdata.io](http://app.dreamdata.io). A fix has been deployed and has been picked up by DNS servers. Some local DNS servers might still be updating, and some could still be impacted. Recommended action if not working: Refresh your browser and try again. We are sorry for any inconvenience this might have caused. Data collection or modeling has not been impacted. The analytics script is loaded from a different domain ([dreamdata.cloud](http://dreamdata.cloud)) and is not impacted..

Jan 29, 16:00:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 23 hours and 30 minutes

Affected Components:

Jan 14, 10:00:00 GMT+0
Resolved - We are pleased to inform you that the issue impacting LinkedIn integrations has been resolved. Connections to the sources LinkedIn, LinkedIn Audience, and LinkedIn Conversions are now fully restored, and all LinkedIn-related syncs are working as expected. Thank you for your patience while LinkedIn worked to address this matter..

Jan 13, 10:30:00 GMT+0
Investigating - All LinkedIn integrations are currently subject to rate limitations imposed by the LinkedIn API. As a result, connections to the sources LinkedIn, LinkedIn Audience, and LinkedIn Conversions are unavailable, and some LinkedIn related syncs can not be completed at this time. We are actively working to resolve this issue and will provide updates right here, as soon as a solution is implemented. Thank you for your patience..

Duration: 30 minutes

Affected Components:

Mar 21, 21:30:00 GMT+0
Completed - Maintenance has completed successfully..

Duration: 1 hour and 40 minutes

Affected Components:

Nov 12, 11:00:00 GMT+0
Resolved - All services should be operational again. We will keep monitoring the situation. Note: No data has been lost, that either from tracking nor from other sources..

Nov 12, 09:45:00 GMT+0
Identified - Google Cloud Platform is experiencing a general network and container issue, which is impacting our services. Google is working on fixing the issue that is impacting many Google customers, including some of Google's own services. Status update from Google: <https://status.cloud.google.com/incidents/1xkAB1KmLrh5g3v9ZEZ7>.

Nov 12, 09:20:00 GMT+0
Investigating - Impact is that customers can't login into \[app.dreamdata.io\](http://app.dreamdata.io) We are working on a solution and expect to be live soon..

Duration: 25 minutes

Affected Components:

Dec 14, 12:55:00 GMT+0
Resolved - Google is back up it seems - monitoring. No data has been lost, all data will, worst case, be processed delayed..

Dec 14, 12:30:00 GMT+0
Investigating - Google is experiencing massive outages. Login redirects, BigQuery etc. are all affected. Expect application-wide issues until Google resolves these issues. Check out <https://status.cloud.google.com/> for updates (the page is not yet updated with the current outage status).

Duration: 40 minutes

Affected Components:

Dec 8, 12:55:00 GMT+0
Resolved - This incident has been resolved..

Dec 8, 12:15:00 GMT+0
Investigating - The service that presents the dashboards is currently down..

Duration: 35 minutes

Affected Components:

Sep 28, 14:35:00 GMT+0
Resolved - The issue is resolved, and all integrations are being executed. Fresh data should start appearing in dashboards..

Sep 28, 09:20:00 GMT+0
Investigating - We are currently investigating an issue that is affecting our ability to retrieve updated data from integrations. This issue is affecting all integrated services (facebook, linkedin etc.) as well as CRMs. No data is lost, but it is also not being collected. Once the problem is solved, all the data will automatically backfill. Until then, expect to see outdated dashboards..